Getting Started

• First, you Download the source code first from CodeCanyon. If you did not purchase the Whoxa CRM yet, Click here to purchase Whoxa Business – WhatsApp CRM SaaS with Chat Messaging and Admin Panel.

• Right now, we are giving documentation for installing the Whoxa Business – WhatsApp CRM SaaS with Chat Messaging and Admin Panel system on VPS servers. If you want to setup on Cpanel then you need to connect here on whatsapp or email on primocys@gmail.com.

• Whoxa CRM have complete one click easy installation solution for as you don't need to run any specific command to install nodejs, npm or yarn.

If you don’t know how to download the source code follow the following steps

• Log into your Envato Market account.
• Hover the mouse over your username at the top of the screen.
• Click Downloads from the drop-down menu.
• Click All files and documentation.

Server Requirements

Important – Read Before Purchase

Whoxa CRM requires a Linux VPS with root access. Shared hosting and cPanel environments are not supported.

Requirement	Minimum Version
Node.js	v20.x LTS (v20.18.1 recommended)
PostgreSQL	14 or higher
Server OS	Ubuntu 20.04 LTS or higher (Debian-based)
Server type	VPS or Dedicated Server with root/sudo access
RAM	2 GB minimum (4 GB recommended)
Storage	20 GB minimum

note

Our installation script requires a Debian-based Linux server (like Ubuntu). Root or sudo access is mandatory for automated setup.

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Important Cost Notices

WhatsApp Business API – Meta Charges Apply

WhatsApp API Usage Fees (Not Included in Item Price)

Whoxa CRM uses the Meta WhatsApp Business Cloud API as its core messaging layer. Meta charges separately for WhatsApp API usage based on conversation-based pricing.

• These fees are not included in the Codecanyon item price.
• Charges vary by country and conversation type (marketing, utility, authentication, service).
• You must create a Meta Business account and connect your own WhatsApp Business phone number.
• Review Meta's current pricing at: developers.facebook.com/docs/whatsapp/pricing

AI Features – External AI Provider Costs Apply

AI Feature Costs (Not Included in Item Price)

Whoxa CRM includes AI-powered chatbot and automation features that connect to external AI providers. These services have their own separate pricing and are not included in the item price.

Supported providers (you choose one):

• OpenAI (GPT-3.5 / GPT-4) – openai.com/pricing
• Google Gemini – ai.google.dev/pricing
• DeepSeek – platform.deepseek.com
• X.AI (Grok) – x.ai

You must supply your own API key from your chosen provider. AI features will not function without a valid API key.

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What you'll need

• VPS :
  • First you have to buy VPS from hosting provider like Hostinger, AWS EC2, DigitalOcean, etc.
  • You must use an Ubuntu server (20.04 LTS or higher).
• Root User Permissions :
  • You will need root or sudo user permission on the server to automate the project setup.

Setup ssh

• SSH :

  • You can use ssh password or you can generate ssh key
  • You have to generate public and private key and upload public key on the server by hpanle if your vps is from hostinger
  • If your vps is ec2 then you already added the public key during the launch of instance

• SSH into server :

  • Then after you have to connect to server using SSH

SSH Login

• Run Following command to Login with ssh

 ssh root@server_ip

• After execution if this a prompt will be asked to enter Password